Chatbots, Live Chat & "Meet with Me" Apps: the Growing Self-Service Side of Sales

Chatbots, Live Chat & "Meet with Me" Apps: the Growing Self-Service Side of Sales

Today, when we want to learn more about a company, browse for products, or find a place to eat, just about every single one of us with internet access starts with an online search. These search engines are powered by self-improving algorithms that make it easier to find exactly what we’re looking for. Many businesses understand this trend of using technology to get answers and have begun incorporating similar tools right on their homepage.

Read More

Mac, Microsoft, Android: Selecting Your Platforms as They Become More Functional Across Devices

Mac, Microsoft, Android: Selecting Your Platforms as They Become More Functional Across Devices

In the not-so-distant past, technology companies such as Apple and Microsoft offered significantly different experiences for their consumers. These differences resulted in a schism, where people swore by one software over another almost religiously. While this debate still goes on today, it’s been greatly diminished for several reasons.

To help us carry this practice with us into our daily work managing, supporting, maintaining, and strategizing our client’s IT, our owners, Sean and Betsy Wright, decided to boil the essence of our mission and vision down into a single core values statement.

Read More